Careers at Alpha

About us

Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.

Alpha Car Hire is one of the largest independent car hire providers in Australia offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide.

About the role

Alpha Car Hire is looking for a Full-time Vehicle Cleaner to join our Operations team located in Mascot, Sydney. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available role will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 8am to 5pm, Saturday to Sunday 8am to 3pm.

The successful candidate will be rewarded with hourly award rates per applicable award classifications alongside superannuation according to the Super Guarantee.

Your role and responsibilities:

• Cleaning passenger and commercial vehicles

• Vehicle maintenance checks

• Checking for and recording vehicle damage

• Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location

• Assisting with Customer Service tasks as required

• Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively

• General branch cleaning duties

We can offer you

A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).

About you

• Vehicle Cleaning Experience is advantageous

• Excellent communication skills and a positive ‘Can do’ attitude

• Strong customer service skills

• Ability to meet or exceed targets and KPIs set

• Ability to work both unsupervised and collaboratively in a team

• Ability to multi-task and highly organised with strong attention to detail

• Thrives in a fast paced work environment

• Willingness to travel and work between locations

• A full and current relevant state driver’s licence

• Have own reliable transport to and from the branch.

• Be able to work weekends and public holidays as required

If this job opportunity resonates with your career aspirations, demonstrated knowledge, skills, and work experiences, please submit a one-page Cover Letter and CV specifying how you meet the key criteria listed within.

We ask all applicants to apply directly and thank you for your interest.

Only short-listed candidates will be contacted

About us

Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.

Alpha Car Hire is one of the largest independent car hire providers in Australia offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide.

About the role

Alpha Car Hire is looking for a Business Manager to join our Operations team located on the border of Tweed Heads and the Gold Coast. The Business Manager is responsible for managing the branch’s day-to-day operations including daily management of team members, ensuring our customers and stakeholders receive quality service and an experience they would repeat, share, or recommend to others.

The successful candidate will be rewarded with an annual salary commensurate with industry, knowledge, skills and experience, superannuation according to the Super Guarantee and eligibility for incentives.

Your role and responsibilities

• Manage, lead, and develop a team of rental agents, vehicle preparation attendants and transfer drivers to the highest levels of performance and job satisfaction by developing their skills, knowledge, and behaviours
• Manage customer complaints to ensure the company reputation
• Adhere to all legislative requirements and industry awards, pertaining to performance management, contractual, award rates, vehicle rental agreements etc while following company policy and procedures
• Undertake recruitment, onboarding, and training activities
• Ensure branch rostering is effective to meet demand and controlling costs (P&L)
• Ensure the site compliance with all legal health and safety guidelines
• Provide flexibility to assist across locations where required
• Ensure fleet integrity, including roadworthiness, fleet check accuracy, managing damage control and general maintenance tasks are completed.

Our benefits

A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).

About you

You will be able to demonstrate

• Previous operations experience within a Car Rental, Fleet, Tourism, Retail or Customer service and sales environment
• Excellent people management and communication skills
• Effective problem solving and decision-making skills
• Sales experience with the ability to coach and mentor team members in selling techniques
• Safety, Compliance and Risk management experience
• Experience in dealing with daily transactional customer issues and conflict resolution
• Ability to work under pressure, while maintaining a positive attitude
• Ability to multitask, as well as be highly organised with strong attention to detail
• Willingness to get involved in the business at all levels while demonstrating our company values, leading by example and show resilience in our fast-paced environment

If this job opportunity resonates with your career aspirations, demonstrated knowledge, skills, and work experiences, please submit a one-page Cover Letter and CV specifying how you meet the key criteria listed within.

We ask all applicants to apply directly and thank you for your interest.

Only short-listed candidates will be contacted

About us

Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.

The Alpha Finance SME enables customers to own a vehicle affordably with efficiency and is seeking a standalone hands-on permanent part-time Sales & Marketing Manager (15 hours a week) to immerse in our business, plan and manage its sales and marketing activities to generate revenue. The role is located at Alpha’s head office in Brisbane’s CBD and reports directly to the Alpha Finance General Manager and indirectly to Alpha’s Owner/Founder.

The successful candidate will be solutions focused and at home in a fast-paced environment with daily display of Alpha values, honesty, accountability, respect, trust, and loyalty.

Key responsibilities

• Developing sales and marketing strategies to help meet revenue targets
• Preparing sales and marketing budgets including creating sales pipeline projections
• Evaluating the performance of sales and marketing targets
• Developing campaigns for a range of purposes, such as brand awareness or product promotion
• Presenting sales and marketing reports to senior management
• Conducting market research to identify opportunities, helping to shape strategies, messaging, or product development
• Managing and developing strategic partnerships to help with business growth

Essential qualifications and skill requirements

• Bachelor’s degree specialising in Sales, Marketing, and/or related field
• Proven results as a Sales & Marketing Manager or similar role in same or similar industry and sized business
• Thrive in fast paced and competitive environment and is results oriented, whilst balancing with people centric
• Motivated, driven, and passionate nature
• Excellent communication, interpersonal and customer service skills
• Ability to analyse sales data, identify trends, and make data driven decisions
• Well-developed skills in building relationships, negotiation, and collaboration
• Demonstrated abilities in planning, organisation, and project management
• Understanding and application of digital platforms and technologies including social medial, and search engine optimisation
• Intermediate to advanced skills in WordPress, Google Ads, Microsoft Ads, Google Analytics, Google Search Console, Social Media including Meta, Looker Studio and SEO tools including SEM Rush and Screaming Frog (advantageous)

Benefits

A performance driven culture, sales and marketing over achievements will be rewarded with bonus. You will benefit from market competitive remuneration and have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).

If this opportunity excites you, please Apply Today with your Resume outlining your relevant work experiences, essential qualifications, and achievements.

We ask all applicants to apply directly and thank you for your interest. Only short-listed candidates will be contacted.