Our Locations
Brisbane Airport
Gold Coast Airport
Melbourne Airport
Sunshine Coast
Sydney Airport
Phone Numbers
Australia: 1300 227 473
NZ: 0800 445 492
Mailing Address
GPO Box 1185
Brisbane QLD 4001
Mailing Address
Reservations Team
Complaints Team
Contact Us
When you have concerns or other questions about Alpha Car Hire’s service, or you just want to make an enquiry before moving forward with your booking, you can send us an email, and we will get back to you as soon as possible.
To ensure that you are connected to the right team with your concern, our email divided into four clickable
- New booking. For those who have questions and want clarification before sending in their booking. If you can’t find an answer to your question through our Frequently Asked Questions, feel free to shoot us a message through here.
- Existing Booking. For customers who need to get in touch with Alpha Car Hire about your booking.
- Service or accident. In case your hired vehicle gets into a minor road accident, send an email to the Claims Team as soon as you can to find out how to proceed.
Need to talk to a customer service representative right away? Call 1300 227 473. Our representatives will be on the line to take your calls during business hours.